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Shipping

1.      SHIPPING POLICY:

  • Orders placed on the site will ship to the address provided by the customer and/or to any other location agreed upon by the parties while placing the order.
  • Shipping of products will be supplied and delivered within the following timeframes:
    • within 14 business days by courier to Israel;
    • within 21 business days by courier for international shipping;
    • within 14 business days by distribution points (only in Israel).
  • “Business day”- any day except for any Friday, any Saturday and any day which is an Israeli holiday or any day on which the Israeli banking institutions are authorized or required by law or other governmental action to close.
  • The shipping cost is not included in the price of each product. The shipping cost may be updated from time to time in accordance with what is stated when placing the order on the website.
  • The site may set a minimum amount for ordering on the site.
  • In the event that a product ordered on the Site is out of stock at the time the order is placed, the Site will contact the customer. If the customer cannot be reached, the Site will ship the order without the product which is out of stock.
  • The order will be shipped according to the following terms:
    • there is reasonable access to the location which the order is being shipped;
    • if the order is being shipped to an organization, institution or settlement that cannot be reached without special authorization and/or does not have marked streets and/or marked house numbers, the order will be delivered to the distribution point of that same location.
  • The Site will not be held responsible for any delay and/or problem with the shipment of orders caused by the following terms:
    • force majeure and/or events that are out of the Site’s control, Such as war, strikes, shutdowns, acts of sabotage, disturbances to public order, acts or omissions of third parties or restrictions imposed by them, laws, regulations, orders, or other government instructions, security restrictions, epidemics, closures etc..;
    • for reasons related to the shipping provider;
    • holidays and/or periods leading up to holidays, including the months of November and December during which shopping holidays and sales are held;
    • an economy close, so that the Site’s operations and/or the Site’s suppliers and/or service providers are impaired for whatever reason.

 

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